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INFORMATION

© Scotia Roots 2019

Frequently Asked Questions

Below is a list of commonly asked questions which may help provide a little more information on your tour and the service we provide. Please do get in touch if you have any further specific queries or would like additional information.

What type of vehicle will I be travelling in?

We have a luxury 7-seater Mercedes minivan with extra large wheel base for transporting your luggage to and from our destinations.  We are fully insured to carry commercial passengers and also carry public liability insurance for the protection of our guests.​

What does the price include when travelling on single day tours?

Your tour cost includes the exclusive services of a professional Historian as Driver/Guide and all costs associated with the vehicle, including fuel and parking charges.  Your tour also includes pick-up and drop-off on the day of our tour, at a pre agreed point, which is usually the guest's accommodation. 

What  does the price include when travelling on a multi-day tour?

Your tour cost includes the exclusive services of a professional Historian as Driver/Guide and all costs associated with the vehicle, including fuel and parking charges.  Your tour also includes pick-up and drop-off on the day of our tour, at a pre agreed point, which is usually the guest's accommodation on each tour day.

Your tour cost will also include the addition of an overnight supplement of £80.00 per night that the guide is away from home, as well as any associated additional costs, which may include ferry crossings (if applicable).  However, the TOTAL cost of your tour will be communicated to you prior to booking.

When do I pay for my tour?

All single day tours are paid for in full at the time of booking.  

 

Multi-day tours are subject to a 30% deposit amount at the time of booking, to secure your tour date(s), and the remaining balance is payable up to 8 weeks before the tour.  The remaining balance can be paid in one lump sum, or we can offer a range of flexible instalment payment options, which are agreed at the time of booking. 

Do you arrange my accommodation during the tour?

Due to very strict laws and legislation in relation to tour packages, which are governed through the European Union, we are not able to book your accommodation for you, however, we are always delighted to provide you with help, advice and recommendations in this regard, so please feel free to ask.

Do you offer shore excursions for cruise guests?

Yes, we can easily design a tour plan to help you explore various regions of Scotland, while you are on shore.  We mainly cover the ports of Invergordon (Inverness), Leith and Newhaven (Edinburgh), Rosyth and Queensferry, as well as Greenock (Glasgow).  Please contact us for details.

Will my driver and guide be the same person?

Yes, you will always tour with your expert Historian and guide, Steve McLeish.

Will my guide accompany us  inside the tourist sites we visit?

Yes, our tours are designed to be fully escorted, so your expert guide will take you through all of our tour stops and be on hand to answer all of your questions.  The only exception to this is Stirling and Edinburgh Castles, which operate with their own guides/stewards.

Are children welcome on tour?

Yes indeed! We have welcomed many families on tour with us over the years and have a large collection of specialised child seats for you.  Please note that due to very strict laws in the UK, the use of child seating in mandatory up to a certain age/weight of the child.  Please contact us for details.

Do you accept bookings from solo travellers?

Yes, we have had the pleasure of escorting many solo travellers on tour with us and we offer a discounted rate of £250.00 GBP per day for single passengers. 

​Can I request specific locations to visit during my tour?

Of course!  Our tours are all centred around you, the guests, so please let us know where you want to go and what you want to see.  As part of our communication process, we will discuss your 'wish-list' items and produce a tour plan that fits in with your requirements.  The only restrictions are obviously the amount of days that we have on tour and the geographical locations that we will be based on tour, but your expert guide will help you throughout the process.

Can I make changes to my tour on the day of travel?

 

We are more that happy to accommodate any last minute or on the day changes, but these will be dependent on geography and time frame.

How long is each day of touring?

We usually pick up at 9:30 am and have you dropped off by 18:00 on our tour days.  Obviously this is dependent on traffic conditions, or any other factors that may be outwit the guide's control.  Pick up and drop off times are flexible however as part of the planning stage, so this can be discussed.

My question is included above?

Not a problem, just Contact Us at any time and we'll do out utmost to answer any questions that you may have.